Lowongan Kerja Indah Kiat Pulp & Paper

Lowongan Indah Kiat Pulp & Paper - Jakarta Raya, Jawa Barat, Jawa Tengah, Jawa Timur, Sumatera Utara | PT Indah Kiat Pulp & Paper, Tbk are currently hiring for Excellent Engineers. PT Indah Kiat Pulp & Paper, Tbk are looking for bright & excellent people to act as good mediator between corporate and customer regarding our Production and  Engineering issues. You will be exposed quickly to the working environment and the organization of Asia Pulp & Paper and are expected to fill leadership roles as development of your career.

Technical Support
Jakarta Raya
  • Responsible for delivering customer satisfaction and problem resolution to the client's customers for a particular account.
  • Responsible for adhering to client call handling protocol and procedures.
  • Responsible for interfacing with customers through the phone in a courteous and professional manner
  • Responsible for educating the customer on detailed product information.
  • Candidate must possess at least a Diploma, Bachelor's Degree, Engineering (Electrical), Engineering (Mechanical),
  • At least 2- 3 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / Coordinators specializing in Publishing/Printing or equivalent.
  • 1 Full-Time position(s) available.

Customer & Technical Complaint Service Head

Jakarta Raya

  • Supervise and coordinate all activities in complaint service section
  • Communicate with other departments to resolve problems and expedite work
  • Resolve complaints and answer questions from customers about technical issues
  • Review and check work of subordinates such as reports, records, and applications to ensure accuracy and content as well as correct errors.
  • Observe and evaluate the performances of technical support and complaint support team
  • Identify and implement strategies to improve quality of service, productivity and profitability
  • Oversee the achievement and maintenance of agreed customer service levels and standards
  • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
  • Max 40 years old
  • Candidate must possess at least a Diploma, Bachelor's Degree, any field.
  • At least 6 year(s) of working experience in related field
  • Preferably Supervisor / Assistant Manager specializing in Technical & Complaint Support in Printing / Packaging company  or equivalent.
  • Proficient in English and MS Office
  • 1 Full-Time position(s) available.
Sales Executive
Jakarta Raya, Jawa Barat, Jawa Tengah, Jawa Timur, Sumatera Utara

  • Build good relationship with customer, dealing with new customer
  • Prepare product Presentation for customers
  • Developing sales opportunites ( potential customer in area )
  • Work together with sales team to Achievie sales target
  • Responsible to prepare sales monthly report
  • Developing market and territorial
  • Analyze and evaluate market and competitor ectiviity
  • Act as a catalyst in company growth
  • Male with maximum age 28 years and must have an attractive appearance
  • Minimum Bachelor degree from reputable university ( preferable graduate of Industrial Engineering, Mechanical Engineering, Electrical Engineering, Marketing, Business Administration)
  • Preferable have 2- 3 years experience in Consumer Goods, but Fresh Graduates with outstanding GPA are welcomed to apply
  • Excellent skill in achieving sales target ( volume and value ) and  distribution channel
  • Mastery of the computers (Ms. Office, Ms. Word, Internet)
  • Good English oral and writing, or other foreign languages
  • Prefered having own vehicle motorcycle and/or car with driving license
  • Wiling to be located in East Java, West Java, Central Java, Sumatera and Jabodetabek
Strategic Business Enhancement
Jakarta Raya, Surabaya (Jawa Timur)
  • Consolidate monthly report in the region such as ( Key Performance Indicator)  KPI, market update, competitor’s activity, etc.
  • Analyse monthly business performance and provide the necessary feedback to the management
  • Initiate and or propose improvement action /specific project as the outcome of the current business performance and or the future business opportunity.
  • Active participate and support other company program such as CSR (Company Social Responsibility), BIC (Business Improvement Competition), etc.
  • Male or Female maximum 30 years old
  • Preferable Overseas Freshgraduate ( Bachelor degree in Engineering (Industrial), Mathematics, Business Studies / Finance / Accounting / Human Resource Management or equivalent)
  • Good English in oral and written, Mandarin is an advantage
  • At least 1-2 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / Coordinators specializing in Human Resources/ Business Development or equivalent.
  • Has a strong analytical thinking, problem solving and presentation skill
  • Has strong commitment to deliver result and report within agreed time limit.
  • Willing to travel
  • 6 Full-Time position(s) available.
Complaint Support
Jakarta Raya, Surabaya (Jawa Timur)
  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services
  • Communicate directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Candidate must possess at least a Diploma, any field.
  • Preferably have min 1 year of experience in Call Center or Customer Service
  • Fresh graduates are encouraged to apply.
  • Proficient in MS Word
  • Good interpersonal skill with strong influence & persuasiveness
  • 2 Full-Time position(s) available.

 Potential and interested applicants should email complete resumes in English to:
Submission is no later than two weeks since this advertisement is posted. Visit us at: www.asiapulppaper.com

For further detail information about job requirements and to apply online in each positions above, please refer official source >> Lowongan Kerja Indah Kiat Pulp & Paper 2012

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